Executive Vice President & Chief Revenue Officer
Lou DePaoli joined the Mets as Executive Vice President & Chief Revenue Officer in July 2013. In his role, he oversees the club's marketing, communications, media relations, entertainment, creative services, ticket sales and services, ticket operations, premium seating, corporate sponsorship, and business intelligence & analytics efforts.
DePaoli came to the Mets from the Pittsburgh Pirates where he held the position of Executive Vice President & Chief Marketing Officer from 2008 through 2013.
Prior to joining the Pirates in 2008, DePaoli worked for the Atlanta Spirit organization where he was the Executive Vice President & Chief Marketing Officer for the Atlanta Hawks (NBA), Atlanta Thrashers (NHL), and Philips Arena, was Vice President of Team Marketing and Business Development in the NBA's Team Marketing and Business Operations (TMBO) department, worked for the Florida Marlins from 1996 to 2000 as the club's Director of Ticket Sales and VP of Sales and Marketing, and also was the Vice President of Sales for the Worcester Ice Cats Hockey Club of the American Hockey League (AHL) from 1994-1996.
DePaoli has established a reputation in the industry as a leader in business intelligence and analytics as well as for recruiting, training, and developing talent. At the Mets, he is assembling a top-notch team of sales and marketing talent to generate revenue, which will be driven by the information and analysis provided by the team's business intelligence & analytics department. This approach has proven successful in his previous roles as it creates a data-focused culture that drives results through an emphasis on development, business intelligence, and execution.
Lou is a graduate of the University of Massachusetts where he earned his BA in Management of Professional Sports Organizations.
Vice President, Ticket Sales & Service
Chris Zaber joined to the Mets organization in December of 2014 and serves as the Vice President of Ticket Sales and Services. In Zaber's current role, he is responsible for leading the organizations overall ticket sales efforts including premium seating, group sales, game day hospitality, single game ticket initiatives, as well as ticket operations.
Zaber came to the Mets from the Pittsburgh Pirates organization where he was the Senior Director of Ticket Sales and Service from 2009-2014.
Prior to joining the Pirates in 2009, Zaber has served in many leadership roles with various teams including the Atlanta Hawks and Thrashers, Denver Nuggets and Colorado Avalanche, along with the Charlotte and New Orleans Hornets.
A native of Dubois, PA Chris is a graduate of North Carolina at Chapel Hill.
Senior Director, New Business Development
Koperda joined the Mets in March of 2016 as the Senior Director of New Business Development. In his current role, Kenny oversees all New Business efforts with oversight of the Season Sales, Premium Sales, Premium Service and Inside Sales departments.
Koperda came to the Mets from the Minnesota Timberwolves, where he served as both the Director of Membership Sales, while also breaking into the organization as the Manager of Inside Sales.
Prior to his time in New York and Minnesota, Koperda started his sales career with the Pittsburgh Pirates. During his tenure in Pittsburgh he held several positions, eventually culminating as an Account Manager of Premium Sales where he focused on cultivating, and monetizing the relationships of Businesses and corporations in the Western PA region.
Koperda is originally from Utica, NY and a graduate of SUNY Brockport.
Senior Director, Season Ticket Account Services
Jamie Ozure began her career with the New York Mets as an intern in the Marketing Department her senior year of college, and accepted her first full-time role as a Group Sales Representative upon graduation. She became the Assistant Director of Ticket Sales Development in May 2001, and two years later was promoted again to Director where she was responsible for all new business sales efforts. In 2008, she was tapped to manage the seat relocation process from Shea Stadium to Citi Field, successfully completing the project while overseeing a team of over 35 employees.
Jamie assumed her present role of Senior Director, Season Ticket Account Services in October of 2010, at which time she was responsible for the creation of the department. She currently oversees the execution of the organization's annual service program through on-going and long-term retention of Full Season, 41 Game and 20 Game Plan Holders. The focus of her team of Season Ticket Account Service Representatives is to carry out the initiatives of the program, including overseeing the Amazin' Mets Perks program and all season ticket holder events and game-day experiences for their most loyal fans.
Jamie is a board member of Most Valuable Kids, New York (MVK), a non-profit organization that reallocates unused event tickets to youth social service agencies for use as a merit system for the underprivileged and at-risk children they serve. She received a B.S. in Marketing from the University of Rhode Island and lives in Connecticut with her husband Josh, son Sawyer and stepson Zachary.
Director, Inside Sales
Kyle began his career with the Mets in 2014 as a Group Sales Intern. After the internship he joined our Inside Sales program in June of 2015. 6 months later Kyle was promoted to Account Executive, Season Ticket Account Services. During his time as an Account Executive he had the opportunity to join our Management in Training Program. Kyle was a top producer in the Service department and later promoted to Manager, Premium Services.
Kyle is now the Director of Inside Sales as of March of 2018. The New York Mets Inside Sales program has had 47 total promotions over the last two years, 33 of which have been internal. If you're a hungry, driven individual that is looking to grow on the revenue generating side of this industry, the Mets are committed to helping you reach you full potential.
Kyle was born and raised in Howell, NJ he graduated from the University of Delaware in 2013 and currently resides in Astoria, Queens.
Director, Premium Sales
Rich grew up Eastern long Island where he spent his summers playing baseball and attending professional games with his dad and brother. He graduated from Cortland University with a bachelor's Degree in Sports management. Following his graduation he interned with the Auburn Doubleday's in a sponsorship and marketing role. Upon completion of his internship, Rich spent a year in Pittsburgh where he took on an inside Sales Role with The Pirates.
Wanting a greater challenge, Rich took his talents to Charlotte NC, where he worked for the 's Charlotte Bobcats as a Premium Account manager for 3 years. With a desire to be closer to home and reconnect with his family, Rich took a position with the New York Yankees as a Premium Sales and Service representative and spent 3 years with the team. Leveraging his network and success he had the New York market, Rich came on as the Premium Sales Director in for the Mets in May of 2016.
Director, Group Sales
Jake is the Director of Group Sales with the New York Mets and has been involved in ticket sales since 2009. Originally from Clarks Summit, Pennsylvania he now resides in Long Island City with his wife Janelle. Jake is a graduate of Penn State University with a BA in Public Relations and a minor in Business.
Jake started his career in Inside Sales with the Scranton/Wilkes-Barre Yankees and was later promoted to a Group Sales AE. Jake spent the next five years with the Houston Astros starting as a Season Ticket AE. After two successful seasons in that role he moved over to the group sales side of the business as a Team Lead and later Group Sales Manager. Jake transitioned to Inside Sales Manager before joining the Mets in June.
Jake now helps lead one of the highest revenue generating group sales departments in all of sports! His main responsibilities include the training and development of the group sales team as well as a being a liaison for the department across the organization.
Director, Suite Sales & Service
In her ninth season with the team, Christina Andrews has grown her career with the New York Mets. In 2008, the last season of Shea Stadium, she began her career with the Mets as an Account Executive in the Group Sales Department. Seeing the final season of a stadium and then being able to transition into the inaugural season of a new ballpark is something not many get to be a part of. She then grew her career in the Group Sales Department from a Senior Account Executive role, to Manager and finally up to Director.
From there she transitioned into the Premium world and now holds the role of Director, Suite Sales & Service. She is responsible for managing all of the team's luxury suite business in a sales and service capacity. The Mets have 54 suites and she is responsible for the retention of all of them. Christina received her undergraduate degree from the University of Connecticut and Master's of Sport Management from St. John's University.
Director, Season Ticket Account Services
Michelle is from Rockland County, NY and is a graduate from the Mark H. McCormack Department of Sport Management at the University of Massachusetts Amherst. Following graduation from UMass in 2005, Michelle began her career as an Inside Sales Representative with the Boston Celtics and was promoted after one season to an Account Executive position focusing on groups sales. Within her 6 seasons with the Boston Celtics, Michelle generated over $1M in group sales revenue in three consecutive seasons. In her last campaign with the Celtics, Michelle achieved the ranking of 3rd in the NBA in Group Sales Revenue.
In June 2011 Michelle joined the New York Mets as a Tixx Sales Supervisor and oversaw the sales and service of single game tickets sales for the New York Mets and Brooklyn Cyclones. In 2013, Michelle was promoted to Ticket Sales Manager and was responsible for the recruiting, training, and development of the Inside Sales Program. In two seasons running the program Michelle was instrumental in the internal promotions of 10 sales representatives to senior level sales positions. Now in her current role as Director of Season Ticket Account Services, Michelle works with the retention staff to enhance relationships with the season ticket holders, to maximize the season ticket holder experience, and to drive additional revenue for the New York Mets.
In the spring of 2015, Michelle was award the "Alumni On The Rise" award from the McCormack Department of Sport Management at UMass Amherst for her success in the sports industry and involvement in the program. When not at the ballpark you can find Michelle spending time with her family and dogs, shopping, exploring Astoria, running, and practicing yoga.
Director, Premium Services
Alan grew up just outside of Washington D.C. in northern Virginia then went on to attend East Carolina University majoring in business management. After graduation he spent a year with the Toronto Blue Jays Florida Operations before moving to Pittsburgh in October of 2012. He spent six months in the Pirates Inside Sales Program before getting promoted to an Account Executive position on the Service and Retention team where he quickly became an enthusiastic leader. He then went on to manage their Inside Sales team and was in charge of recruiting, hiring, and training professionals in the program for three seasons. He now oversees the Premium Services team at Citi Field which is responsible for providing elite client interaction leading to the retention and growth of high yield accounts.